tag:blogger.com,1999:blog-35324813.post3220669995288257835..comments2024-03-23T03:39:09.089-07:00Comments on Construction Marketing Ideas: The uncompleted client surveyConstruction Marketing Ideashttp://www.blogger.com/profile/16968597544299489425noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-35324813.post-90622295921046741622007-12-15T06:25:00.000-08:002007-12-15T06:25:00.000-08:00Excellent points, Sonny. I think part of the issu...Excellent points, Sonny. I think part of the issue here is that most of the ads (outside of ongoing contract advertisers) are developed through third party relationships; either they are suppliers to a company/project being profiled, or association members. Of course, they still have become our clients, and they deserve great service. <BR/>Informal conversations of course are helpful; but calling 'en mass' results in a telemarketer-script type communication which, to me, is a really yukky form of intrusion.Construction Marketing Ideashttps://www.blogger.com/profile/16968597544299489425noreply@blogger.comtag:blogger.com,1999:blog-35324813.post-19827143747296253142007-12-14T18:37:00.000-08:002007-12-14T18:37:00.000-08:00No responses is really funny. I say that because...No responses is really funny. I say that because an exceptional business owner wants to taylor his/her business to the desires of their customers. But if the customer doesn't even respond to "How can we serve you better." one must, our of exasperation, throw his hands up, and is tempted to say to himself: "Then screw you!" Tempting, but then you'd be sabotaging your own business.<BR/><BR/>Sooooo, perhaps the best route for a small business would be face to face discussions, or even during normal phone or personal talks about other issues. It takes only a very few minutes to ask "How can our company serve yours better" and get concrete replies. Or and advisory board partially membered by said customers.Sonny Lykoshttps://www.blogger.com/profile/13685665897880775993noreply@blogger.com