Several fellow bloggers who I respect greatly participated in a group blogging initiative this week about Client Relationship Management (...

I've always been wary of formalized CRM (Client Relations Management) systems, especially for smaller businesses or larger companies w...

George Zarogiannis of Ecopainting Inc. in Toronto visited our booth at the Construct Canada/Home Builder and Reno Expo show on Friday. ...

Amy S.Quinn sent me this email yesterday: Hi Mark, We just posted an article "Flip the Script: 34 Scripts and Ideas for Getting Back a...

Daniel Smith has introduced me to Highrise , a CRM/contact management program that does things at a cost much lower than others on the mar...