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Wednesday, September 23, 2009

Some thoughts about CRM systems (2)

Several fellow bloggers who I respect greatly participated in a group blogging initiative this week about Client Relationship Management (CRM) systems.

I think if you read through these posts you will discover some of the key elements of effective CRM systems -- and what to avoid. Certainly, if you are preparing to spend significant funds/implement these systems, read these blogs first.

I'm humbled by the thought put into these postings and need time to digest things to see if my previous posting on the topic a few weeks ago needs updating.

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