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Sunday, December 16, 2007

The advantage of returning calls rapidly

Charles H. Green in his blog makes clear that the "Single Fastest Thing You Can Do Increase Trust" is to waste no time in returning calls and emails -- and he explains why in his revealing posting.

Sometimes the most effective business practices are the simplest, and we need to be reminded of them. This posting does just that, very effectively.

2 comments:

Sonny Lykos said...

"The Trusted Advisor" by Maistor, Green, and Galford. Great book.

Mark Buckshon said...

Thanks, Sonny, I will add it to my reading list.